1 hour ticket response
Timely assistance is our primary responsibility and that’s why we have a team of experienced technicians who are prepared to offer a fast response to any question that you might possibly have. Just send your tech support ticket from the Site Control Panel and we will respond within 60 minutes in the worst case scenario. Actually, we strive hard and aim for a twenty–minute helpdesk ticket response time.
A First–Rate Tech Support Service
We have a team of web hosting support techs who will be happy to reply to all your requests whenever you need support. Almost all our client support team members have lots of years of experience in the Linux cloud hosting industry, which implies that you can constantly count on quick and elaborate answers to your requests.
An Intuitive Help Center Section
In the Site Control Panel you can find an intuitive Help section where you can get quick tips on how you can use our services. You can see the answers to your inquiries in our F.A.Q. repository, find more details in the web hosting account administration articles or check out our how–to video tutorials.