Integrated Ticketing System in Cloud Hosting
In contrast with what you may find with a lot of other hosting companies, the support ticket system that we’re using with our Linux cloud hosting is part of the Hepsia hosting Control Panel, which is included with all accounts. You won’t need to remember several logon credentials, as you will be able to manage both your tickets and the web hosting account itself from one single place. So, if you’ve got a query or face an issue, you can touch base with our customer support team members straight away. Our ticketing system offers an intelligent search functionality. This means that even in case you have submitted a lot of tickets over the years, you will be able to track down the one that you want without much difficulty. Moreover, you can check knowledge base recommendations for solving commonly confronted difficulties.