Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Giving superior quality support in good time is our high priority, so that we backup each Linux cloud hosting plan with a 1–hour ticket resolution warranty. At the time you post a ticket or post a message, our client technical support staff will do all they possible can to present the most adequate answer to your situation and to offer you advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • You could email us 24x7x365 with any question you may have regarding our solutions. We have techs available regularly to generate support when necessary. You could use the ticket system or drop a message at any time, or grab the telephone or use the live chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel has a complete knowledge base that is included in all areas. In each area, you’ll find a Help press button that will load for you a variety of step–by–step guides on how to work with a selected function or execute a selected action. Also, we have crafted course clips so that you can get a better idea of the Control Panel’s interface.